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Privacy Policy

Envoy International Limited ("we" or "us") is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information we may collect from you
We may collect and process the following data about you:

  1. Information that you provide when completing forms on our website.
  2. Correspondence with you relating to information you've provided via our website.
  3. Details of transactions that you complete via our website.
  4. Details of proposed transactions for which a quotation is obtained via our website (whether or not an instruction is placed).

We will use such data for the purposes of: (1) providing renewal and/or recordal services in respect of intellectual property rights on your behalf in the jurisdictions instructed (the "IP Services"); (2) analysing your requirements for IP Services to establish where we might be able to improve our service offering to you and/or make our services more competitive; and (3) undertaking general account management processes relating to the provision of the IP Services.

We may contact you to discuss the information received via our website, including quotations that have not resulted in actual instructions, and any improvements that we have or are proposing to make to our service. By using our website you are deemed to have agreed to us contacting you on this basis.

We will not use your data for any purposes other than those set out above without your consent.

2. Cookies
Cookies are temporary internet files which we place on your computer that make it easier for you to use our website. Cookies also allow us to monitor use of our website and personalise its content for you.

You may set up your computer to reject cookies. However, if you do so, some features of our website may not perform as expected.

3. Sharing your personal data
We will not disclose any personal data which is provided by you through our website to any third party without your permission, other than to (i) any sub-contractors or agents engaged by us to provide renewal or recordal services on our behalf or (ii) where required by law or made in connection with legal or regulatory proceedings.

4. Security
We will not hold your personal data for any longer than is reasonable for the above purposes. We have taken reasonable steps to protect your information against being accessed by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you should be aware that any personal data submitted by you via the internet is at your own risk.

5. Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Legal, Envoy International Limited, Delta House, 50 West Nile Street, Glasgow, G1 2NP, United Kingdom, or by email to enquiries@envoyrenewals.com.

Copyright © Envoy International Limited. All rights reserved. Licensed under US Pat numbers 5895468, 6182078 and 6049801.